Return and exchange policy

Returns

  • On all ready to order items we offer free returns within 10 days upon receipt, after 10 days all sales are final. Resized, engraved or modified rings are non-refundable. Item has to be in its original form, unworn and unused. Client is responsible for shipping back (including insurance). please contact us prior to shipping the item back. 

  • On made to order, custom design or sale items all sales are final, we will not accept return or exchange since every piece of jewelry is hand crafted and is made to order or custom designed for you we cannot re-stock it. If you happen to find any fault in our craftsmanship please contact us immediately.

For all other inquiries please email us at info@gilimor.com.